Etherwave® Theremin FAQ

My Etherwave was working fine, but now I get no sound when I turn it on. What happened?

Moogerfooger® FAQ

What kind of expression pedal can I use with my moogerfooger?

An expression pedal for use with moogerfoogers should contain a 50K or 100K potentiometer which is connected from the sleeve to the ring terminals of the plug. The potentiometer wiper is connected to the tip terminal. The pedal cable should be shielded, with the shield connected to the sleeve. Moog Music sells the model EP-1 expression pedal for use with moogerfoogers.

Do moogerfoogers have “true bypass?”

Minimoog Voyager® FAQ

Does it sound like the original minimoog?

Yes, the layout has changed and new features have been added, but we went to a lot of trouble to make sure the sound of the original is there. 

Is the Voyager a real analog synth?

Yes. EVERYTHING in the audio path as well as the LFOs and Envelope Generators are analog.

Does it stay in tune?

What are Moog's online payment options?

Moog Music accepts payment via Visa, Mastercard and Discover credit cards.

What is Moog's Return Policy?

All sales are final and Products cannot be returned without Moog's prior authorization. All returned material is subject to a 10% restocking charge after inspection and approval.

Moog warrants its products to be free of defects in materials or workmanship, and shall conform to specifications at the time of shipment, for a period of one year from the date of purchase.

What is Moog's Privacy Policy?

Moog Music understands your concerns about privacy. We want you to understand what types of information we collect on this site and what may happen to that information.

Registration and Use of Information

Do you offer an extended warranty on Moog products?

Yes, we offer a 3 year extended warranty on Voyagers, Taurus 3's and  Phattys.

The standard limited warranty is one year. You can extend this for an additional three years for a total of four with the purchase of this extended warranty.

Eligibility for Extended Warranty:

What is Moog's standard warranty?

Moog warrants its products to be free of defects in materials or workmanship and conforming to specifications at the time of shipment for a period of one year from the date of purchase. During the warranty period, any defective products will be repaired or replaced, at Moog’s option, on a return-to-factory basis. This warranty covers defects that Moog determines are no fault of the user.

Does Moog Music stock original Moog parts for older Moog products?

No. The original Moog Music service stock was auctioned off in the mid-90s. There are sources for original Moog parts:

Lintronics (Germany)
www.lintronics.biz
info@lintronics.biz

Fred McNiff
3190 Ames Rd.
Cassadaga, NY 14718
(716) 962-2172
fmcniff@madbbs.com

Is Moog Music the same company that used to be in New York state?

Yes and No. Bob Moog moved to Asheville from New York in 1978 and in 1994 started a new company called Big Briar. (The "Moog" name was not available at that time.)  After a long legal battle, Bob finally secured the "Moog" name and changed the name of the company from Big Briar to Moog Music Inc.  Mike Adams came on board as the President of Moog Music in 2002.

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